Privacy Policy

Secret Match Day values your privacy and is dedicated to safeguarding your personal data. This privacy policy explains how we collect, use, disclose, and protect your personal data when you visit our website, utilise our services, or engage with us.

Collection and Use of Personal Data

1.1 Personal data refers to any information that can directly or indirectly identify an individual. We may collect the following types of personal data:

Contact information: Name, email address, phone number, and postal address.
Payment information: Credit/debit card details or other financial information.
Booking information: Date of booking, number of people, accommodation preferences, dietary requirements, and special requests.
Website usage data: IP address, browser type, referral source, visited pages, and time spent on the website.

1.2 We may collect personal data through the following means:

When you visit our website and utilise our services.
When you make a booking or inquiry via our website, email, phone, or post.
When you subscribe to our newsletter or marketing communications.

1.3 We may use your personal data for the following purposes:

Providing our services to you, including arranging your mystery football weekend.
Communicating with you, including responding to inquiries, bookings, and requests.
Processing payments and managing billing and accounts.
Sending you marketing communications and promotional offers that may interest you.
Improving our website and services and personalizing your experience.
Complying with legal and regulatory requirements.

Disclosure of Personal Data

2.1 We may disclose your personal data to the following third parties:

Service providers and partners: We may share your personal data with third-party service providers and partners who assist us in delivering our services, such as accommodation providers, transportation providers, and activity providers.
Professional advisors: We may share your personal data with professional advisors, such as lawyers and accountants.
Legal authorities: We may disclose your personal data to legal authorities if required by law or to protect our legal rights.

2.2 We will ensure that any third parties receiving your personal data have appropriate data protection and security measures in place.

Security of Personal Data

3.1 We prioritise the security of your personal data and have implemented suitable technical and organisational measures to protect it from unauthorised access, use, alteration, and disclosure.

3.2 We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal and regulatory requirements.

Your Rights

4.1 You have the following rights regarding your personal data:

Right to access: You have the right to access the personal data we hold about you.
Right to rectification: You have the right to correct any inaccuracies in your personal data.
Right to erasure: You have the right to request the deletion of your personal data.
Right to restriction of processing: You have the right to request the limitation of processing your personal data.
Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transfer it to another data controller.
Right to object: You have the right to object to the processing of your personal data for direct marketing purposes.

4.2 If you wish to exercise any of these rights, please contact us using the provided contact details below.

5.1 We use cookies to enhance your experience on our website. Cookies are small text files placed on your device when you visit our website.

5.2 We use the following types of cookies:

Essential cookies: These cookies are necessary for the proper functioning of our website and enable basic features and functionalities.

If you have any questions or concerns regarding this privacy policy or the handling of your personal data, please contact us using the provided details.

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